Support
Contact
Email is the fastest way to reach a person.
Billing and subscriptions
For anything about a charge, your trial, or cancelling, include the email address on your account. You can also manage your card, view invoices and cancel yourself from Billing — that goes to Stripe's secure portal.
Privacy and your data
To ask what we hold about you, request a copy, or have your account deleted, email the address above from the account's own email address so we can confirm it's you. You can also delete your account yourself, immediately and permanently, from Settings. See the Privacy Policy for what we collect and why.
Reporting a problem
If something is broken, tell us what you were doing, what you expected, and what happened instead. If it involves a security issue, please email us before disclosing it publicly and give us a reasonable chance to fix it.
Response times
We aim to reply within a few working days. DrivewayFlow is a small operation, not a 24-hour support desk — we'd rather say that plainly than promise a response time we can't keep.